Order Cancellation Policy

You can cancel your order within 2 hours after making a purchase for a full refund. Please note that once this 2-hour window passes, your custom order automatically enters our production line and cannot be canceled, modified, or refunded.

To submit a cancellation request within the 2-hour window, please provide the details below and send them to our support email: support@vibestitch.store

• Order ID: (e.g., #VI1234)

• Email (or Phone number) used to make the order:

• Reason: Please tell us why you want to cancel your order. We always listen to your feedback to improve our products and services. Please note that your reason will not affect our refund approval decision as long as the request is submitted within the 2-hour timeframe.

Contact Us

If you have any urgent questions regarding your order status, please reach out immediately:

• Store Name: Vibestitch

• Website: vibestitch.store

• Email: support@vibestitch.store

• Phone: +1 760-994-7510

• Store Address: 2880 Royal Sage Ct, Reno, Nevada, 89503, United States

• Business Entity: My Store - entity (505 Wood Crest Way, Pensacola, FL 32506, United States)