Shipping & Delivery Policy

At Vibestitch, every item is made to order. This means we start creating your items specifically for you once your order is placed. To calculate when you will receive your order, please note that:

1. Production Time (2 - 6 Business Days)

Our production facilities operate continuously to get your items ready as quickly as possible. Production time varies slightly depending on the type of product you order:

• Apparel (T-shirts, Hoodies, Sweatshirts): Typically takes 2 to 3 business days.

• Accessories & Drinkware (Hats, Tumblers, etc.): Typically takes 2 to 6 business days.

Note: If your order contains a mix of apparel and accessories, items may be shipped in separate packages or together in one package taking the longer production timeframe. Once your order is handed over to the shipping carrier, you will receive a Shipping Confirmation email containing your tracking number.

2. Shipping Zones & Estimated Transit Times

Once production is complete, your order will be shipped. We currently ship to the United States, United Kingdom, Canada, and select countries in the European Union. Transit times depend on your location and the shipping method selected at checkout:

• United States:

  • Standard Shipping: 8 - 14 Business Days

  • Fast Shipping: 3 - 7 Business Days

• United Kingdom:

  • UK Standard Shipping: 7 - 12 Business Days

  • UK Fast Shipping: 3 - 7 Business Days

• Canada:

  • Canada Shipping: 14 - 18 Business Days

• European Union (Select Countries):

  • EU Shipping: 15 - 20 Business Days

(Please note: Saturdays, Sundays, and public holidays are not considered business days. Shipping times are estimates and commence from the date of shipping, rather than the date of order).

3. Tracking Your Order

Once you receive your tracking number via email, it may take 24 - 48 hours for the carrier's database to update and reflect live status. If your tracking link shows no information immediately, please do not worry—your package is already safely in transit.

4. Delayed Packages

While we strive to ensure timely deliveries, occasional delays can happen due to high shipping volumes (especially during Q4/holiday seasons), severe weather conditions, or carrier logistics.

If your tracking has not updated for several days, or if your package has exceeded the estimated delivery window, please email us first at support@vibestitch.store before taking any other action. Our support team will immediately investigate the issue directly with the shipping carrier to provide you with a swift update or solution.

5. Incorrect Shipping Addresses

Customers are strictly responsible for providing the correct, complete, and accurate shipping address at checkout. We cannot be held liable for packages delivered to the wrong address, lost, or returned to sender due to inaccurate information provided by the customer.

If you notice an error in your shipping address, please contact us at support@vibestitch.store immediately. Once an order enters the production phase (usually within 2 hours after placement), we are unfortunately unable to change the shipping address.

Contact Us

If you have any questions regarding your shipment, feel free to reach out:

• Store Name: Vibestitch

• Email: support@vibestitch.store

• Phone: +1 760-994-7510

• Store Address: 2880 Royal Sage Ct, Reno, Nevada, 89503, United States

• Business Entity: My Store - entity (505 Wood Crest Way, Pensacola, FL 32506, United States)