Contact Us

We’d love to hear from you! Whether you have a question about our apparel collections, need assistance with an existing order, or just want to share some feedback, the Vibestitch team is here to help.

📧 Email Support (Recommended)

For the fastest resolution, please send us an email at: support@vibestitch.store

Our customer service team is available Monday through Friday. We strive to respond to all inquiries within 24 to 48 business hours.

To help us resolve your issue as quickly as possible, please include:

  • Your Order Number (e.g., #VB1234) in the subject line.

  • The email address used to place the order.

  • If you are reporting a defective or damaged item: Please attach clear photos of the issue so we can process a free replacement immediately.

📦 Where is my order?

Because all of our items are custom-printed specifically for you, please remember that Production Time typically takes a few business days before your item is shipped. Once your order ships, you will receive a separate Shipping Confirmation email with your tracking number.

🏢 Business Information

  • Store Name: Vibestitch

  • Website: vibestitch.store

  • Email: support@vibestitch.store

  • Phone: +1 760-994-7510 (For texting/voicemail only - Email is highly preferred for order support)

  • Store Address: 2880 Royal Sage Ct, Reno, Nevada, 89503, United States

  • Business Entity: My Store - entity (505 Wood Crest Way, Pensacola, FL 32506, United States)

(Please note: The addresses above are for our business office and entity registration. Do not send returns to these locations without contacting us first. Any unauthorized returns will not be accepted. Please refer to our Return and Refund Policy for proper return instructions).